Item Condition:
Note: The screen looks okay, in grade B- (some visible marks, less so when on, see photo 3-4). A used laptop, thoroughly checked & tested by our technicians (photos are from the listed unit). Comes with a charger in a repacked box. It has a 3-month RTB warranty with us. The Inside looks good (may have some slight wears). The outside casing looks ok (noticeable small bump on the front right corner, some wears around the sides/metal edges/base etc). The battery holds at least 80% capacity (HWMonitor estimation only). A powerful laptop in a thin design, expect some noise under load. 2x USB-C to USB A adapters are included. Sold on the Margin VAT scheme (VAT cannot be claimed back).
Spec (of the listed unit):
- 13.3" Full-HD Display (1920x1080, Matte, non-touch)
- Intel Core i7-8565U Quad core processor @ 1.80GHz (8 Threads, 8MB cache, TurboBoost up to 4.60Ghz)
- 16GB RAM included (LPDDR4, Soldered on)
- 512GB SSD (NVMe)
- Intel UHD Graphics 620
- Backlit Keypad (UK layout)
- Windows 10 Home 64-bit
- Connectivity: Wireless, Bluetooth
- Battery inside, Webcam, No DVD Drive
- Ports: 2x Thunderbolt 4, 1x combination audio jack, MicroSD Slot
- Dimension: 296 x 199 x 14.8 mm, starting at 1.31kg
- Internal Battery
Included in this listing:
- Dell XPS 13 9380 Laptop
- A Charger (UK plug)
- EU buyer? Leave a note at the checkout - we can swap the UK plug cable for an EU plug cable (may delay the shipping by 1 day).
Peace of mind:
We include a 3-month return to base coverage from the date of arrival.
Our technician will provide support (simply contact us). If the initial remote diagnostics highlight the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available); after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.
- During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data).
- We are unable to offer data recovery. As a good practice, we advise our customers to regularly back up their data.
- This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid / drops, cracked glass, etc, then the cover will be voided (set out fully in the "additional return policy details" below).