Delivery Information
When ordering with GreenGreenStore, we offer:
- Free Next Weekday Delivery on UK orders over £200 (small fee for under £200). Some regions, like Northern Ireland and remote areas, may incur a small fee and take 2-4 business days. All deliveries are insured. Tracking available by evening on dispatch.
- Order by 11 AM Weekdays (Mon-Thurs) for same day dispatch.
- Saturday Delivery: Available for a small fee if ordered by 11 AM Friday (select at checkout). Otherwise, delivery will be on Monday (excluding bank holidays).
- Parcel Shop Collection: Available with valid ID if you're not home. DPD may also deliver to a parcel shop if you're unavailable.
- No "Leave in Safe Place" nor "Leave with Neighbour" option will be available, to ensure delivery safety.
Returns/Refunds
- 30-days Return Period (the return is pre-paid, read more here).
- Refunds will be issued within 2 business days once we have received your return. Once issued, it may take between 2-10 business days for the funds to appear on your original payment method, this varies based on the source used. See our FAQ for more information on returns.
- Any optional shipping upgrades, such as Saturday shipping, are non-refundable.
Northern Ireland
Updated *13/12/2024
We wanted to share a quick update regarding our shipping to Northern Ireland. To align with the upcoming General Product Safety Regulation (GPSR), effective 13th December 2024, we’ve temporarily paused shipments to Northern Ireland.
This change does not affect shipping to Scotland, Wales, or England (we'd ship there as normal). The GPSR introduces additional requirements on shipping to Northern Ireland (and the EU) due to its unique regulatory alignment with certain EU standards under the Northern Ireland Protocol. It does not affect orders shipped prior to the 13th December 2024. Thank you for your patience and understanding—we’re looking forward to restoring delivery options to Northern Ireland soon.