Delivery Information

When ordering with GreenGreenStore, we offer:

  • Fast & Free delivery: a next weekdays service (DPD) in most of the UK (2 days in the Highlands/NI & remote areas).
  • Order before 11AM Monday to Thursday for next day delivery. We do offer a Saturday delivery option for a small charge for orders made before 11AM on a Friday. The Saturday option must be chosen at checkout, otherwise orders will be delivered on Monday (excluding bank holidays).
  • The courier will always be fully insured, for your peace of mind. 
  • You will not be able to choose the options of leave at a safe place or with a neighbour, due to the value of the goods sold.
  • You will be able to collect your order from a DPD parcel shop if are unable to be in for your delivery, you will need ID to collect your order. 
  • DPD may occasionally deliver your order to a parcel shop if you are not in, rather than retry delivery.

Returns/Refunds

  • 30-days Return Period (the return is pre-paid, read more here).
  • Refunds will be issued within 2 business days once we have received your return. Once issued, it may take between 2-10 days for the funds to appear on your original payment method, this varies based on the source used. See our FAQ for more information on returns.