1. You will need an internet connection, to install & activate these product yourself.
2. Backing up the activation & licenses details, is the responsbility of the buyer (we're not able to help you recover it, please back it up).
3. The subscription based software that we provide (e.g. Microsoft Office Personal 1 Year / Norton 1 Year, etc), will expire after their fixed included duration runs out, unless you renewal it at your cost.
4. We can offer basic software tips if needed. However, we do not offer any software training, nor technical software troubleshooting. These should be directed to the owner of the software (e.g. contact Microsoft for Microsoft Office related technical queries).
5. Boxed software will have an activation key inside the box. These will typically arrive with your device (they may alternatively, arrive separately, within 1-3 business days of the purchase).
6. Digitally delivered products, will be sent via email after purchase within 1-3 business days of your purchase (these are non-refundable). Your order email will be used by default, if you'd wish to use a different email to deliver the software, do contact us within 4 hours of checkout on email@example.com.