LAPTOP5

Dell XPS 13 9310 13.3" Laptop: 10th Gen i7-1165G7, 16GB RAM, 512GB SSD, Warranty

Delivery information

Delivery Information

When ordering with GreenGreenStore, we offer:

  •  Free delivery: a next weekday service (DPD) in most of the UK (2-4 days in the Highlands/NI & remote areas).
  • Order before 11 am Monday to Thursday for next day delivery.
  • We do offer a Saturday delivery option for a small charge for orders made before 11am on a Friday. The Saturday option must be chosen at checkout, otherwise orders will be delivered on Monday (excluding bank holidays).
  • The courier will always be fully insured, for your peace of mind.
  • You will not be able to choose the options of leave at a safe place or with a neighbour, due to the value of the goods sold.
  • Once you have received your dispatch confirmation, it may take 1-3 hours for the tracking number to become live on the courier's website for the first time, during that time it may display "incorrect tracking" message.
  • You will be able to collect your order from a DPD parcel shop if you are unable to be in for your delivery, you will need ID to collect your order.
  • DPD may occasionally deliver your order to a parcel shop if you are not in, rather than retry delivery.

Returns/Refunds

  • 30-days Return Period (the return is pre-paid, read more here).
  • Refunds will be issued within 2 business days once we have received your return. Once issued, it may take between 2-10 days for the funds to appear on your original payment method, this varies based on the source used. See our FAQ for more information on returns.
  • Any optional shipping upgrades, such as Saturday shipping, are non-refundable.

Item Condition:

A refurbished laptop (the photos are from the listed unit), thoroughly checked & tested by our technicians. It comes with the original box (has some wears), the charger & 2x USB-C to USB A adapters. It has a 3-month RTB warranty with us. Service tag shows Dell warranty until June 2024 (see photo 3; we're unable to transfer ownership, sometimes serviced still). The screen works. Inside looks good (may have some slight wears; we have not noticed much). The outside casing looks decent (noticeable wears/marks on the sides/corners/lid etc; see photos). The battery holds a high 95% capacity (HWMonitor estimation only). A powerful laptop in a thin design, one should expect some noise under load. It's sold on the Margin VAT scheme (we're unable to zero VAT).



Spec 
(of the listed unit):

  • 13.3" Full HD+ Display (1920x1200, Matte, non-touch) 
  • Intel Core i7-1165G7 processor @ 2.8GHz (8 Threads, 12MB cache, TurboBoost up to 4.70Ghz)
  • 16GB RAM included (non-upgradable)
  • Intel Iris Xe Graphics
  • 512GB SSD included
  • Backlit UK Keypad
  • Windows 10 Pro 64-bit
  • Connectivity: Wireless, Bluetooth
  • Battery inside, Webcam, No DVD Drive
  • Ports: 2x Thunderbolt 4, 1x combo audio jack, MicroSD Slot
  • Dimension: 296 x 199 x 14.8 mm, starting at 1.2kg
  • Internal Battery


Included in this listing:

  • Dell XPS 13 9310 Laptop
  • Charger (UK plug)
  • EU buyer? Leave a note at the checkout - we can swap the UK plug cable for an EU plug cable (may delay the shipping by 1 day).


VAT: 

Please note this item is sold under HMRC's VAT Margin Scheme (as such you will not be able to claim-back the VAT on this purchase). Meaning whilst the total eBay price is inclusive of VAT - as per accordance to the HMRC's VAT Margin scheme requirement, the invoice will only display the total price, the VAT portion cannot be separately I displayed.


Peace of mind:

We include a 3-month return to base coverage from the date of arrival.

Our technician will provide support (simply contact us). If the initial remote diagnostics highlight the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available); after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.

  1. During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data).
  2. We are unable to offer data recovery. As a good practice, we advise our customers to regularly back up their data. 
  3. This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid / drops, cracked glass, etc, then the cover will be voided (set out fully in the "additional return policy details" below).

Payment options

  • American Express
  • Diners Club
  • Discover
  • Maestro
  • Mastercard
  • PayPal
  • Union Pay
  • Visa

PayPal, Klarna & cards are accepted. Your payment information is processed securely. We do not store card details nor have access to your card information.

Why Choose GreenGreenStore®

Buying refurbished & like-new laptops could save you up to 65% on the original price (RRP) & is better for the environment (saves up to 60% carbon footprint vs buying new). We focus on the products from the well-known brands, which we are confident about recommending. They've been thoroughly checked & tested through our processes (by our technicians). You could be assured that we pride ourselves on the quality products we sell, and the service we provide. Find more about us here.

Reviews

The laptop (Zenbook Duo) was, delivered on time

In the condition it was described, and I'd not been able to find one anywhere else for a similar price. Based on my experience, I wouldn't hesitate to to recommend the GreenGreen site to friends. In fact, I already did. While everyone can claim they act out of altruistic or environmental motivation this sometimes comes with an extra cost. Genuine service and you get what you are promised here.

Paul, Feb 2024

GreenGreenStore provided good & personal advice

to enable me to choose the right laptop for my needs. The laptop arrived earlier than expected and the spec was as described. The condition of the laptop was better than expected. Very impressed with this company.

Gemma, May 2023

Happy camper

Great value and great response and support when the carrier went off-piste with the goods.

Chris, April 2023

Got important bits right. Nice touches too.

Well described listing, well designed website, fast delivery, thoughtful packaging, high quality product. Excellent value for money, on a high value product.

Laurie, Mar 2023

Excellent Service!

Great value refurbished laptops with good clear and honest descriptions with their grading system. Quick delivery (2 days) and excellent pricing. Would 100% recommended GreenGreen Store to anyone looking for a good quality refurbished laptop.

Ross, Feb 2023

Dell XPS 13 9310 13.3" Laptop: 10th Gen i7-1165G7, 16GB RAM, 512GB SSD, Warranty - GreenGreen Store
Dell

Dell XPS 13 9310 13.3" Laptop: 10th Gen i7-1165G7, 16GB RAM, 512GB SSD, Warranty

£749.00

Item Condition:

A refurbished laptop (the photos are from the listed unit), thoroughly checked & tested by our technicians. It comes with the original box (has some wears), the charger & 2x USB-C to USB A adapters. It has a 3-month RTB warranty with us. Service tag shows Dell warranty until June 2024 (see photo 3; we're unable to transfer ownership, sometimes serviced still). The screen works. Inside looks good (may have some slight wears; we have not noticed much). The outside casing looks decent (noticeable wears/marks on the sides/corners/lid etc; see photos). The battery holds a high 95% capacity (HWMonitor estimation only). A powerful laptop in a thin design, one should expect some noise under load. It's sold on the Margin VAT scheme (we're unable to zero VAT).



Spec 
(of the listed unit):



Included in this listing:



VAT: 

Please note this item is sold under HMRC's VAT Margin Scheme (as such you will not be able to claim-back the VAT on this purchase). Meaning whilst the total eBay price is inclusive of VAT - as per accordance to the HMRC's VAT Margin scheme requirement, the invoice will only display the total price, the VAT portion cannot be separately I displayed.


Peace of mind:

We include a 3-month return to base coverage from the date of arrival.

Our technician will provide support (simply contact us). If the initial remote diagnostics highlight the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available); after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.

  1. During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data).
  2. We are unable to offer data recovery. As a good practice, we advise our customers to regularly back up their data. 
  3. This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid / drops, cracked glass, etc, then the cover will be voided (set out fully in the "additional return policy details" below).
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