Item condition:

A refurbished workstation laptop, thoroughly checked & tested (photos are from the listed unit). Has a 3-month RTB warranty with us. The screen works. The outside casing looks decent, has some cosmetic wears/small marks (visible bump on the back vent, wears around the edges; other slight wears/marks on the lid/edges/base). These are cosmetic only. The inside has visible wears (some wears on the palmrest/trackpad, visibly shiny from use). The battery holds at least 80% of the original capacity (HWMonitor estimation only). A powerful laptop, not thin nor light, expect some noticeable heat/ quite audible noise in use from the fans. It comes in a repacked box, with a compatible charger. Sold on the standard VAT (20% UK VAT, VAT receipt available on request).

Spec (of the listed unit):

Intel Core i7-4800MQ Quad-Core Processor (@2.70GHz, 8MB cache, 8 Threads)
AMD FirePro M6100 Dedicated Graphics (2GB GDDR5)
Dell 17.3" 1920x1080 Full-HD Display (Wide View, Matte, LED-backlit, Non-touch)
16GB RAM included
240GB SSD included
500GB HDD included
Backlit Keypad (UK Keypad Layout)
Running Windows 10 Pro
Wireless, Ethernet, Bluetooth
CD-ROM Drive, Battery
Ports: 4x USB 3.0, 1x USB 2.0, 1x HDMI, 1x DisplayPort, 1x VGA, 1x 3.5mm Audio In, 1x 3.5mm Audio Out, 9-in-1 media card reader, 54mm ExpressCard slot
Dimensions: 40.4 mm x 416.7 mm x 270.6 mm. From 3.57 kg

What's included:

Dell Precision M6800 Laptop
Compatible AC Charger (with the UK plug cable)
EU Buyer? (If you'd like for us to swap in the EU plug cable, just leave a note at checkout).

Peace of mind:

We include a 3-month return to base coverage from the date of arrival.

Our technician will provide support (simply contact us). If the initial remote diagnostics highlight the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available); after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.

During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data).
We are unable to offer data recovery. As a good practice, we advise our customers to regularly back up their data.
This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid / drops, cracked glass, etc, then the cover will be voided (set out fully in the "additional return policy details").

More Product info:

Precision M6800 Workstation

Innovative, durable design:

Fast Processors: No task is too big. It delivers more processing capabilities with high-performance with upto Intel® Core™ i7 processor.

High-performance graphics: Responsive Nvidia™ graphics options help to keep pace with demanding 3D rendering and other graphics-intensive tasks.

Ready to use out of the box: Windows 10 Professional OS, with up to date drivers - it's a no-fuss system. Great for CAM / CAD (e.g. AutoDesk, SolidWorks 2016, 2017, 2018), engineering workload, data workload, photographers, and start-ups / new hires.

Four USB 3.0 ports: Transfer files quickly with the speed of USB 3.0.

Strong materials: Your Precision Workstation has an aluminium and magnesium alloy chassis that has been subjected to MIL-STD 810G testing to ensure durability.

Waves MaxxAudio Pro: Raise the sound quality of audio files played on your Workstation’s speakers or your headphones with this suite of audio tools.

Easy Eject Drive Bay: Quickly remove your hard drive and swap it with another or store it separately for security reasons with the tool-free, easy eject primary drive bay.

Top-notch security:

From cyber threats to accidental system loss, the Precision M6800 gives you confidence that your critical data is protected by the latest technologies.

Dell Data Protection | Security Tools enables multifactor, single sign-on (SSO) and preboot authentication along with integrated management with your encryption policies.

A FIPS 140-2-certified TPM is available for secure credential storage, and Dell ControlVault adds another layer of hardware security by isolating user passwords and credentials on a separately controlled hardware chip.

Rock-solid dependability:

Longer battery life: Quiet-running dual fans — one for the CPU and one for the GPU — help increase component longevity and extend battery life.

Fast Response Free Fall Sensor: designed to sense a drop from five inches or higher and park the reading head on your hard drive to help prevent damage to the drive and your data.

ISV Certification: Your Precision mobile Workstation has been certified by leading software manufacturers for seamless performance in demanding professional software.

Delivery & Return

Delivery Information

When ordering with GreenGreen Store, we offer:

30-days Return Period (the return is pre-paid, read more here).
Fast & Free delivery: a next weekdays service (DPD) in most of the UK (2 days in the Highlands/NI & remote areas). The courier will always be fully insured, for your peace of mind. You will not be able to choose the options of leave at a safe place or with a neighbour, due to the value of the goods sold. You will be able to collect your order from a DPD parcel shop if are unable to be in for your delivery, you will need ID to collect your order. DPD may occasionally deliver your order to a parcel shop if you are not in, rather than retry delivery.
11AM cut-off for same-day dispatch: during the weekdays.

Delivery courier

Grading explained:

We are focused on providing a detailed amount of product information, so that you could shop online with ease. We've made some notes to make it easier for you to browse here.

All of our items must pass functionality testing. Each device that we sell, may be in a different cosmetic condition.
There are 2 main ways to get a better sense of the condition (of the product).

Firstly, the detailed photos & condition are available:

These are available for most of the products (when applicable).
They're aimed to be fair (though critical where needed), to give you a better sense of the condition.

If there is something else that you'd like to ask which we've not covered, simply get in contact with us.

Secondly, the Grading Shortcut (A / B+ / B / C) is available:

This feature was added to help narrowing down the relevant products more easily. It is a single score grade, that confirms that the product meets a minimal standards (across: the screen,the inside casing, the outside casing & the amount of battery % remaining). The area which receives the lowest grading, then becomes the overall grading. For instance, if the screen is a Grade B, but for all other 3 areas are Grade A, it would be marketed as a Grade B laptop.

What the Grading Shortcut (A / B+ / B / C) means:

Grade A:

This is best described as 'Like-new'. This means that the laptop is almost new or open-box. The laptop may have very small wears and/or marks, however these must be very limited or almost unnoticeable.

Grade B+

This is a laptop with a very good condition screen. It may have some wear on the keypad, bezel or trackpad and could have some visible wear on the exterior such as the lid or base. Tests on the battery will show over 60% of the battery charge available.

Grade B

This describes a laptop with a good condition screen, with faint pressure marks, surface marks and up to 2 stuck pixels. It may have some wear on the keypad, bezel or trackpad and could have some visible wear on the exterior such as the lid or base. Tests on the battery will show over 60% of the battery charge available.

Grade C

This is used to describe any laptop with a screen that could be described as in a functional condition (visible pressure marks & surface marks, over 2 stuck pixels). There could be heavy wear on the keyboard, trackpad or palmrest and there may be heavy wear and small marks on the exterior such as the lid or base. Tests on the battery will show over 60% of the battery charge available.

Grading Shortcut (A / B+ / B / C) vs detailed description, what's better?

The Grading Shortcut is there to makes the initially narrowing down search easier. It's minimum standard focused.
The photos & detailed description will typically give you a better / fuller sense of the actual condition, once you've narrowed down the search. Many of our customers really enjoy this, as it gives them a closer sense of the product itself.

Warranty & Repairs

Warranty and repairs

Hardware warranty included. All items we provide includes some Return-to-Base (RTB) hardware warranty with us (UK-wide only). This duration varies between 3 to 12 month (stated on the product page & starts on the date of delivery). This limited hardware warranty does not include accidental damage cover (e.g. from liquid damage/drops, etc).
Software tech Support: we can provide a basic level of software support.This includes simple Windows setup tips, etc (to help you getting started). To be clear: detailed software support & software training is not included (e.g. how to use a CAD app / how to render an assembly, etc), and should be directed at the relevant software/hardware vendors.
Backing up your data is your responsibility. YourPC / laptop will be reset during the repair (your data will be lost). We do not offer any data recovery service. Within the first 30 days, we'llpay the postage cost to collect the item (for repair/replacement). After the first 30 days, we'd ask the customers to safely send the items to us (we'll still pay to send it back to you).

How does it work?

Just get in contact with us if you need support. If it cannot be resolved remotely, we may request you to send your item to us.

Items are backed by our in-house warranty period

Any remaining manufacturer warranty is not considered to be included as part of the listings. It should be regarded as a bonus only and we cannot guarantee that this will be honoured by the manufacturer.

Item damaged in transit?

In case of damage in transit, please inform us by email no more than 7 working days after the delivery.

Contact info:

Our technicians will provide support within our in-house RTB warranty period. If you need warranty support, you may email us on contact@greengreenstore.co.uk, or reach us via the live chat, or office phone on 01782976280.

Our office hours is 9am-5pm weekdays.

Warranty Exclusions:

Updated on the 12th Feb 2022. We reserve the right to update the exclusion clauses without notice.

The in-house warranty provided by SMT Commerce Ltd (Trading as GreenGreenStore) shall not apply, regardless of whether the Product is in-warranty, or out of warranty, in the following situations:

The Product is damaged by accident, abuse, catastrophe, improper use (including failure to heed instructions or warnings), improper maintenance, inadequate packaging, neglect, misuse, operator error. If you require accidental coverage, please consider liaise with a 3rd party insurance provider.
Normal wear and tear, including without limitation, to a Product or Product accessory or part that is consumable or expendable. Both the charger & the battery shall have 30 days warranty with us only.
Damage to or loss of any data, program, or removable storage media; we suggest for our customers to frequently backup their data externally & on the cloud.
The Product is damaged due to alterations, changes, modifications, repair, or other services performed by a third party that is not authorized by SMT Commerce Ltd.
The Product is damaged by external causes, includingbut not limited to, corrosion, falls, environmental factors (includingtemperature and humidity), power failure, faulty power supply, airconditioning, operator, data communications system failure or malfunction.
Loss of your item after the delivery (we suggest reviewing home insurance or personal insurance products to ensure adaquate coverage).
Hardware or software incompatibility issue(s). We can optionally assist with basic Windows troubleshootings, however we do not currently provide software specific support, we suggest contacting the vendor of softwares to confirm compatibility (or checkingthe said app's minimum hardware requirements) before purchasing the laptops.
Installation, relocation, or removal of Product or any accessories, apparatus, attachments or other devices;
Productaccessory, apparatus, attachment, or devices that are not originally bundled with the Product, or is not provided by SMT Commerce Ltd;
Product that is not purchased from the GreenGreenStore Online Store.
Product that is outside of the in-house warranty duration is not covered by our support. If you require support for a device outside of our in-house warranty period, you may still contact us, where we may be able to signpost manufacturer's own out of warranty support contact information (in case they may be able to offer chargeable repairs).
Where the original order's delivery address is an UK address, the coverage of the warranty shall strictly be limited to the UK region only. For such order with UK shipping addresses, we're unable to collect/return the item from/to an EU or international address.

Pricing & VAT

Are the prices on the website inclusive VAT, or exclusive of VAT?

The price we quote on the website are inclusive of VAT, so there is no additional VAT charge to worry about.

Can I claim back the VAT on purchases on the GreenGreen Store?

1. If you're eligible to claim-back the UK VAT normally (e.g. you're a VAT registered company or a similar entity), then you should be able to reclaim the VAT, if the item is sold as "Standard VAT" (as in it includes the 20% VAT). Some of the items on the GreenGreen Store is sold on the Standard VAT.

2. If a product, however, is sold on the VAT Margin Scheme, then you cannot claim the VAT back (the VAT is included in the price, but cannot be separately displayed).

3. If you're a private individual, this does not affect you. The price you see is the price you pay.

What is standard VAT?

Goods sold on this includes the 20% VAT & if you’re a VAT registered business you may be able to claim this back.

What is the VAT Margin Scheme?

This is frequently used for second hand goods / refurbished products - where the price you see includes the VAT, but the VAT cannot be claimed back, nor displayed separately on the invoice.

How do I know which one it's sold on?

The item description will confirm which VAT an item is sold on. Additionally, on our website, there is a filter to quickly find the laptops you need.

How does the VAT Margin Scheme affect you?

If you’re a consumer, then it doesn’t affect you at all. The price you see is the price you pay.

If you're a VAT registered businesses (or other such organisation that could normally claim back the VAT on eligible purchases), then you will not be able to claim back the VAT on the goods sold on the VAT margin scheme.

I'm buying for business, does it make sense to buy on VAT Margin?

This depends on the item. You may sometimes find it more economical to buy the same product on the Standard VAT Scheme. That said, our product's pricing are benchmarked regularly (so it often could still makes sense to buy, even if it's on the VAT Margin Scheme, where you cannot reclaim the VAT).

We recognise that businesses (B2B), and household consumers (B2C) often need different products. As a result, we’re gradually stocking more business focused laptops on the Standard VAT scheme, whilst keeping the VAT margin scheme range for the consumers.